Experience effortless customer engagement with KuikWit by seamlessly engaging with customers across multiple WhatsApp Business numbers, all on one intuitive platform, featuring seamless WhatsApp business numbers registration and integration, communication efficiency, and optimized functionalities for a top-tier experience.
Introduction
Benefits
How to Connect
Introduction
As technology advances, customers are required to interact with businesses on their terms. Among the various messaging options available worldwide, WhatsApp claims a significant share of users who employ it as an effective way to connect with enterprises. Combining Kuikwit and a WhatsApp number offers you a seamless customer communication experience that improves support right within the platform's interface for exceptional service delivery.
What You Will Get by Connecting a WhatsApp Number with KuikWit
Leverage the seamless blend of Whatsapp and KuikWit to empower your business with unparalleled customer management, all on an intuitive platform designed for ease and excellence
Centralized communication
KuikWit centralizes all WhatsApp number conversations into a single platform, allowing teams to manage customer messages efficiently. This removes the need to switch between multiple tools and helps maintain organized, consistent, and reliable customer communication.
Improved Response Times
Respond faster to customer inquiries by handling all WhatsApp conversations from one unified dashboard. KuikWit enables smooth agent assignment and efficient chat handling, ensuring quick responses even during high message volumes.
Enhanced Customer Experience
Deliver engaging and personalized customer interactions using WhatsApp’s messaging features. KuikWit supports media sharing, quick replies, and contextual conversations, helping businesses provide clear and timely support that builds trust.
Comprehensive Analytics and Reporting
Gain actionable insights into WhatsApp customer interactions through detailed analytics and reporting. KuikWit tracks response times, conversation volume, and engagement trends, helping teams optimize support strategies and improve service quality.
01
Navigate to the Settings page, which appears on the left panel.
02
In the left panel, choose the Channels option. This will display additional choices such as Facebook, WhatsApp, Instagram, and Twilio.
03
Click on Whatsapp to display the screen that prompts the user to integrate and connect the Facebook pages.
04
Click on Connect to Whatsapp .This will open the dialog prompt for the process.
05
Authenticate the account by using valid Facebook account credentials.
06
Click on Continue as [user name].
07
Click on Get Started to start the process.
08
Create the business portfolio, fill in relevant information, and click on Next to proceed.
09
Create or select the WhatsApp business account and WhatsApp business portfolio, and click on Next to proceed.
10
Fill in the relevant information, select the category, and click on Next to proceed.
11
Enter the WhatsApp number to register it.
12
Enter the Verification code received on the entered number.
13
Finally, click on Finish to complete the process.
14
Great! The WhatsApp number has been registered and integrated with the CRM, which can be connected by clicking on the Connect Page.
15
Navigate to the users screen to assign Facebook pages to the users.
16
Click on view details.
17
Activate the Edit Info mode.
18
Select the WhatsApp numbers for the assignment and click on Save to save the settings.
And that’s it!
You can now receive messages from your fans right in the Kuikwit application, keeping your communication channels in one place.
